Hypermarket K-citymarket Koivukylä has been using EWQ Queue Management System for years. When the old customer service point and post office was renovated, the EWQ-system was updated at the same time. The old ticket unit was replaced with a new digital EWQ Touch ticket unit, which provides screen area for variety of tailored interfaces and marketing media.
Choosing the EWQ-system was obvious to store owner Janne Rinne, because it is very important that the environment is modern and as customer friendly as it can be. With EWQ-system, the busy customer service point’s and post office’s operations are now organized and fluent. Moreover, EWQ-Touch is offering an excellent opportunity for new customers and more sales.